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Enhancing The Property Management Landscape-The new Proposed Bill on Property Management Regulation

February 20, 2024

 Enhancing The Property Management Landscape-The new Proposed Bill on Property Management Regulation

In the realm of property management, change is on the horizon. As someone deeply invested in this dynamic industry, I am excited to delve into the intricacies of the new proposed Residential Property Management Regulation Bill recently introduced by the government. However, while the proposed legislation brings a wave of positive transformation, there are key aspects that warrant discussion and, in my view, careful consideration.

The introduction of the Residential Property Management Regulation  Bill is a notable stride towards regulating the property management sector. A central facet of this initiative is the establishment of a licensing framework for rental property managers. This framework aims to ensure professionalism, accountability, and adherence to industry standards. It also facilitates a platform for tenants and landlords to voice concerns and grievances, offering recourse through a well-structured complaints and disciplinary process.

Yet, amidst these promising developments, a significant detail arises that merits scrutiny. Notably, the new licensing scheme will not encompass landlords who manage their own properties nor include Social Housing providers. From my perspective, this omission raises concerns about the comprehensiveness of the regulatory process.

Over the years, calls for regulation within the property management sector have gained momentum. With the recent upcoming  election acting as a catalyst, the demand for standardised practices and safeguards has grown louder. I can't help but recall my own blog from last year, titled "Beware of The Cowboys," where I highlighted the urgency of such regulation based on my own experiences and observations-

While I wholeheartedly embrace the strides taken in this Bill, I am compelled to underscore the importance of including landlords who self-manage their properties. Presently, the absence of this demographic from the regulatory scheme means that only half of the industry would fall under the purview of the proposed regulations.

Given that more than 40 percent of  NZ rental properties are managed directly by private landlords, their exclusion raises questions about the bill's efficacy in achieving its intended objectives. Despite this, I've observed a significant shift among private landlords opting to engage Property Management Companies due to the complex landscape created by recent legislation changes. This shift indicates that the industry recognises the need for expert management in navigating these evolving waters.

While the proposed regulatory framework might not be flawless, it lays the groundwork for a transformative shift in tenants' rights nationwide. This shift promises a tangible improvement in their living conditions. Additionally, the framework aims to foster trust between landlords and property managers, ultimately resulting in better-managed, higher-quality properties. There will be better quality properties, which are better managed. Tenants will have warmer, safer homes, and landlords will be able to know and trust their property managers. It is a win-win situation.

At The Rent Shop, we take pride in our commitment to staying ahead of the curve. With over 95 percent of our staff having completed Level 4 Skills training in Property Management, we're actively embracing the changes on the horizon. My role involves a continuous journey of upskilling and training, ensuring that I remain well-versed in the ever-evolving landscape of the Residential Tenancies Act.

While individual Property Managers adhering to industry body standards exhibit commendable competence, it is essential to acknowledge that the sector as a whole lacks comprehensive regulation. With the New Zealand rental landscape evolving and a growing number of people embracing the rental lifestyle, instilling confidence in both property owners and renters is paramount.

The proposed regulatory system encapsulates a range of elements, including registration, licensing, training, and educational prerequisites. These facets, in conjunction with industry practice standards, create a formidable framework. This framework, augmented by a robust complaints and disciplinary mechanism, ensures that property managers are held accountable for their actions.

As we navigate the contours of the Residential Property Managers Bill, it is clear that we stand at the precipice of a pivotal transformation within the property management industry. While questions linger about the exclusion of self-managing landlords, the strides taken toward professionalism, accountability, and transparency are undeniable. The bill's potential to usher in a new era of tenant rights, property quality, and trust between stakeholders is an accomplishment to be celebrated. The journey ahead is one of promise, and I am excited to witness the unfolding of a more regulated and responsible property management landscape.


Read more about the proposed bill:

As a property owner and investor , you want to place your investment in the hands of a property manager you can trust, that would look after your property as if they are their own? Then please call our office at The Rent Shop  and speak to one of our Business Development  on 09555-9100

Sharon Bradley
General Manager of Licensees/Training