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Empowering Users: Unlocking the power of owner portals and gaining Financial Insight

April 2, 2024

Empowering Users: Unlockingthe power of owner portals and gaining financial Insight

Owner Portal

In today’s digital age, accessing and managing financial information has become more convenient than ever before.With access to Owner Portal through our website, you now have a powerful tool at your fingertips to gain insights into your properties, monitor transactions and track financial progress seamlessly. The Rent Shop owner’s portal is a secure online portal designed specifically for our landlords, providing access to vital information relating to your rental properties. We understand the importance of transparency and efficiency in Property Management which is why our owner portal is tailored to meet the unique needs of Landlords.

To access your owner portal, you can log in directly via our Company’s website under "Client Resources" is access to the owner portal using your email address and password. Rest assured that all information and the website itself are fully secure.


**Please note If this is thefirst time accessing the portal follow the simple instructions below**

·        Put in your email address and click "Forgot password". This will generate a new password reset email.

·        Then please go to this brand-new email with a link to reset your password. 

·        Then please click on the portal link above and put in your email address and the newest password to confirm you can access the portal.


When you log into the owner Portal you will be greeted with a welcome message on the dashboard. Tip- check the information we have for you and verify or update it if necessary.


At the end of every month, your owner statements are produced and will be available under the statements page,where they can be downloaded as and when required-Please note these statements are also sent to your email on the first working day of each month ( month end)


This is where you will be given an overview of your portfolio in title and list views. The information here consists of linked bank accounts details, opening current balances, along with Management Fees percentages.


Transactions related to your portfolio are displayed here, separated by property if there is more than one transaction types displayed include receipts, charges, invoices and payments.


This area can contain copies of supplier invoices and any other information that the Property Manager uploads via the property diary. If it is a file, it can be downloaded as and when required *Please note we do not upload inspections into this area due to overloading of information on the portal. These are sent to your individual email by your Property Manager*

End of Month Statements

At The Rent Shop we understand that navigating through end of month statements can sometimes be challenging. That is why we are dedicated to providing you with the support and resources you need to make sense of your financial data effectively. We have put together a comprehensive guide that breaks down each section and explains the significance of key metrics.

End of Financial Year Statements

As we approach end of financial year, we recognise the importance of having accurate and comprehensive financial statements for tax purposes. Rest assured, your end of year statements will be available and sent via email and through your owner Portal during the end of the first week in April. Please refer to our helpful guide that explains each component in detail, ensuring you have an understanding of your property’s financial performance over the year.

Whether you are reviewing end of month statements or preparing for tax season, The Rent Shop is here to support you every step of the way. With our user friendly portal guide and above resources, managing your rental properties have never been easier. Stay tuned for your end of year statements, and thank you for choosing the Rent Shop for your one stop Property management needs.

If you want to enjoy what Professional Property Management Feels like, Frustration Free - Please call Our Business Development Team on 09555-9100

Sharon Bradley
General Manager of Licensees/Training