Auckland City

Property Management

"Very professional company to deal with and in particular the property manager Blair that I was dealing with. Would highly recommend them and would definitely use their services again if I have another rental property in the future."

- Kay S

Owning and maintaining an rental investment property is a specialised business. Whether you’re an experienced property investor or just thinking about investing in property we offer a range of services that are guaranteed to help you make the right decisions.    
We offer a comprehensive range of services including everything from full Property Management to purely finding you a tenant.  
We have a reputation for sourcing the best tenants – in the least amount of time, putting more dollars into your pocket.  
If you own your own rental property, and would like to know how much you could be renting this property for in Auckland, then fill out a free rental appraisal.

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Administrative & Management

Andrew Hou
Business Development Manager
Business Development Manager

Equipped with a Bachelor's Degree in Accounting and an MBA in Marketing, Andrew has more than 20 years’ work experience in China, the US, and New Zealand. Andrew has always believed that real estate is the most important industry in any economy. His extended technical background and broad international knowledge helps clients understand the complexity of the real estate property market. His friendly and passionate attitude helps him build trust easily with his clients.

Originally from China and educated in the US, Andrew speaks both English and Mandarin. In his spare time, he loves running marathons and exploring New Zealand.

Property Managers

Ben McKay
Property Manager - Auckland City
Property Manager - Auckland City

 Ben brings an enthusiasm for all things property and people. Carrying an academic background in finance & economics he began his property management career in Hamilton in 2014 and has prospered in the industry ever since. Now serving as one of The Rent Shop’s apartment experts he specialises in Auckland’s CBD and fringe suburbs with a strong knowledge of everything apartment related.

Ben understands that property management is more than coordinating tenancies; he prides himself on providing a tailored and comprehensive approach to helping his clients achieve their individual investment and financial goals. With people being at the centre of the equation Ben recognises that communication and relationships are the focal point of how he operates. Over his time in the industry Ben has put great importance on keeping up with legislation changes and the ever changing market.

 Growing up by the coast Ben has a life long passion for the water and outdoors. Outside of work you’ll find him surfing,running or exploring the outdoors with friends and family.

Terry Kerr
Property Manager - Auckland City
Property Manager - Auckland City

Terry joined The Rent Shop in 2019 as a Property Manager based in the city office.


He has an extensive background in customer service roles, including several years in Property Management, alongside varying sales and managerial roles.


This means that Terry has an in-depth understanding, and a wealth of knowledge pertaining to owning a property and managing the client relationship. Terry is solutions orientated and enjoys building relationships with owners and tenants,always working to do his best to ensure that everything runs smoothly.


Outside of work, Terry enjoys getting out on his motorcycle, spontaneous trips to Waiheke (mainly to visit the wineries), camping and putting in some hard work in the garden.

Address icon
Suite 2, 35 Hobson Street, Auckland Central 1010
Areas We Serve
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Office Hours

Why The Rent Shop stands out

Investment Specialist

Each property is unique and so are the needs of every property owner. We have a team of over 30 staff that have specialised investment and bilingual skills that can help you meet your rental property management needs.

Dedicated credit control team

We have zero tolerance for overdue rent obligations. Our team, will make sure your rent is paid to you on time, every time. No ifs, no buts, no problem!

No upfront fee for finding tenants

We want to see you and your rental property investment succeed. Therefore, we charge no up-front fee for finding the right tenants to fill your rental properties.

Find out what your rental property should be renting for in
Auckland City
Free Rental Appraisal

What our clients are saying

I would highly recommend The Rent Shop for anyone thinking about stepping into the role of a licensee / business owner. The Rent Shop has excellent systems in place (e.g templated agreements and letters, receipting of payments, arrears management,specialised property management software, after hours contact centre) that make the role of a licensee that much easier. They also offer professional development opportunities that allow licensees to up skill in property management and business development. This allows licensees to not only to build a valuable business, but also fine tune the knowledge and skills that arepivotal to being a successful property management business owner. Being a nationwide company there is also plenty of support from the friendly team that makeup The Rent Shop.

David Turnhout

"Michelle Meiring currently looks after our property. She always keep us in the loop & updates of what's happening. Professional & seamless service. Our property and tenant are well looked after. Tenant retention is very good speaks volumes of the level of service. We highly recommend Michelle. Thank You for the work you do Michelle!"

J. Ah Yek

"Michelle Meiring is the best property manager we have ever dealt with. She is great at communicating, fast and extremely efficient. Whenever something went wrong in our rental property, she was quick to arrange for it to be fixed. Would 100% recommend dealing with her."

G. Perry

What can a Property Manager do for me?

Owning property investments can be an awesome way to gain financial success if you know how to manage them. However, not properly managing your property can cause you financial and emotional stresses that we want you to avoid.

Below are 6 key reasons why you should get a property manager, so you can reap the rewards from your investment.
Your Property Value
Property managers know the market like the back of their hand. Our team can accurately predict the true value of your property based on its type and its location. This means you can get the maximum return on your investment.
Finding the Right Tenant
Your property is a huge investment, so we want to make sure it's rented by the right people. Our in-depth vetting processes include running background and security audits, credit checks, and verifying landlord and employer references.
We've found you the right tenants, now you need to see the returns. Property managers have proven systems in place so they can stay on the ball with collecting rent and avoiding overdue payments, no "if's", no "but's", no problems!
Managing Tenants
We make your landlord experience hassle-free by dealing with the little things: Lost keys, blocked pipes, tenant conflict, and unpaid rent. We'll keep you in the loop with any issues, and you can be sure we'll tend to them.
Managing Middle-men
Part of owning a property means maintenance. We take care of all communications with tradesmen, contractors, suppliers, and vendors. Our wide network of specialised contractors means we can find you the best person for the job and the best quotes.
Distance Made Easy
Owning a property and managing it means constant check-ups. With a property manager, we bridge the location-gap between you and your property, so you can trust that your property is being well looked after wherever you are.
Learn more about our approach to marketing your property, tenant selection, rent collection, inspections and more.
Download About Us Info Pack

Our Clients, Our Priority

We consider that this commitment defines successful Property Management. Our consistent drive to over-exceed our customers expectations and redefine them, has ensured that we've remained a leader in the Property Management industry for over 30 years.