Contact Our Team

your investment specialists

Adriana Botha
Operations Manager
Operations Manager

Adriana’s love for the property industry is fostered by a lifetime of being involved in the property industry. She has worked in all facets of the industry, from zoning of property, designing homes, project management, sales and managing body corporates.  

She brings her enthusiasm for customer service excellence and knowledge of systems management to The Rent Shop. Supporting her team and customers is always her number one priority and she does this with honesty,integrity and dedication.

Being a South African born in Argentina, living in Wellington as a child before returning to South Africa, she welcomed the opportunity to return to New Zealand permanently when the opportunity presented itself. 

To her, New Zealand is home, where she loves spending time boating, fishing and travelling with family and friends.

Alex Watson
CEO
CEO

Alex decided to pursue a career in the dynamic world of Real Estate after a successful stint in car sales. He joined Lovegrove Realty as it provides him with opportunities to grow and develop his career. Despite his youthful age Alex brings enthusiasm, passion, drive and a fresh approach to Real Estate. Highly motivated, he provides excellent customer service and enjoys building fantastic relationships with landlords and tenants alike.

Understanding that property management isn't a one size fits all policy Alex strives to keep his clients up to date and informed about current market conditions allowing them to make informed decisions. He thrives on exceeding clients expectations and has strong negotiation skills.

Born and raised in South Auckland, Alex is very familiar with the area and is always in the loop when it comes to current market conditions. With the support of an excellent team and working environment you can be assured your investment is in the best possible hands.

Alex has a keen interest in cars, boating, fishing, music and enjoys spending time with family and friends.

Charlotte Murphy
Head of Business Development
Head of Business Development

Charlotte is a high energy, confident professional who has an infectious enthusiasm for property management. Her creative, resourceful and flexible approach to work enables her to accomplish multiple tasks and keep calm under pressure. With numerous years' experience in customer service and Real Estate she understands the keys to providing an outstanding service lie in excellent communication and organisation together with honesty and integrity.

Originally from the UK, Charlotte has also lived in Germany, Australia and New Zealand but is proud to be a kiwi. In her spare time Charlotte enjoys yoga, baking and spending time with family and friends

Denise Robinson
General Manager - Dunedin
General Manager - Dunedin

After a successful career in real estate sales, Denise naturally progressed on to something more challenging - Property Management. Denise undertook further study and completed a National Certificate in Property Management. In her new role as GM, Denise supports all facets of the business. She is there 100% for her team of rock stars ensuring they have all the resources and information they need to make decisions on behalf of their owner clients.People say Denise has an abundance of energy, she is the go-to person to keep things moving forward.  Denise's expertise is in building relationships, recently being presented in Poland with a Business Networking International (BNI) global award.    

Denise's lifelong dream is to build forever homes for her most vulnerable tenants, to keep them housed and safe - forever.

Geoff Lovegrove
National Franchise Development Manager
National Franchise Development Manager

Geoff Lovegrove is driven to improve the service that Landlords are delivered in New Zealand from the Property Management industry. Geoff and his team have developed an award winning, first class Concierge system that supports both the Landlord and the Property Manager, ensuring communication and services are world class.

As a growing business, Geoff is still focused on creating individual value for each client and as a result, 58% of our growth comes from repeat and referral business which is a testament to the way the business is run.

If you’re a Property Manager wanting to run your own business, or a current business operator wanting to be supported by a driven,entrepreneurial and forward-thinking team – then chat with Geoff in confidence.

The future of our industry is exciting, and we are doing everything we can to implement Kaizen, continuous improvement for generations to come.

Helen Kay
COO
COO

Helen understands the high demands of property management and thrives on exceeding client expectations through excellent communication and her ability to build lasting relationships.

Helen has eight years of customer service experience where she has dealt with clients from all walks of life. She recently completed her National Certificate in Real Estate (Salesperson) showing her willingness to learn and develop her knowledge, skills and understanding of the Real Estate industry.

As a highly valued member of staff Helen's confidence, enthusiasm and attention to detail shine through. She is motivated, organised, approachable, has high personal expectations, strong work ethics and maturity beyond her years.

Helen has a keen interest in travelling, experiencing new cultures and enjoying local foods; strengthened by living aboard for a year. She's also enjoys dancing, keeping fit and healthy and spending time with family and friends.

Julia McCarthy
General Manager - Nelson
General Manager - Nelson

After a successful career in banking, Julia has made the change to leading our property management team in Nelson. Julia’s passion is working with people and her extensive leadership and coaching experience shine through to ensure she and her team get it right for the customer. Julia is motivated, organised and approachable, with boundless enthusiasm which she brings to the role of General Manager Nelson at The Rent Shop.

Mike James
Managing Director - Hobsonville
Managing Director - Hobsonville
Sean Dunn
Regional Manager
Regional Manager

 

After several years successfully selling Real Estate from a young age, Sean decided to make the change into Property Management. Armed with two degrees including a Bachelor of Property from Auckland University, Sean has a vast range of knowledge and experience in the property industry having worked in it for over ten years.

With boundless enthusiasm and excellent communication skills, Sean brings a sense of passion to the role of Regional Manager at The Rent Shop. Sean is always willing to go that extra mile to ensure a successful outcome. He enjoys building new customer relationships as well as nurturing existing ones.

Sean’s extensive knowledge of the Auckland property industry, first -hand experience in all aspects of Property Management and ‘one size does not fit all policy means he is well equipped to support the team nationwide.

Sharon Bradley
Regional Manager
Regional Manager

A professional and dedicated Manager, Sharon Bradley has a passion for Property Management and understands the rental market well.  Joining the industry several years ago, she brings a deep and credible knowledge of property, competent in the management of all aspects of residential property no matter how big or small, she is fully conversant with mediation and tribunal procedures, exceptionally focused and results driven, Sharon and her team continue to exceed client expectations at all levels. She has a great understanding of people, and this confidence extends from tenants to tradesman.

Before joining the industry, Sharon worked a Sales Manager in the Finance Industry. This hard-working attitude and commitment to service has held her in good steadfast to be able to lead her team to high client excellence. Sharon has a Bachelor of Education and Bachelor of Business Management as well as a National Certificate in Property Management this has equipped her with the knowledge and experience that is needed to achieve goals personally and professionally. Being an ex-school teacher means she is passionate about Training and Learning Development. Her main focus is on employee growth and future performance of her team.

Sharon has instilled this same relentless pursuit of Customer Service excellence in Property Management. This has produced not only strong growth but with support from her leaders, Property Managers recognised by their peers as the top in the industry. Our Property managers are solely focused on maximising returns for clients. Along with our team, there is strong commitment to delivering outstanding customer service to our Landlords and tenants, obtain premium results and an overall experience that will stand out from the rest.

In her spare time, Sharon plays competitive squash and family is her number 1 priority. She also plays an active part in volunteering within her local community. Her philosophy  is: ”The best way to find yourself is to lose yourself in the service of others”

Andrew Hou
Business Development Manager
Business Development Manager

Equipped with a Bachelor's Degree in Accounting and an MBA in Marketing, Andrew has more than 20 years’ work experience in China, the US, and New Zealand. Andrew has always believed that real estate is the most important industry in any economy. His extended technical background and broad international knowledge helps clients understand the complexity of the real estate property market. His friendly and passionate attitude helps him build trust easily with his clients.

Originally from China and educated in the US, Andrew speaks both English and Mandarin. In his spare time, he loves running marathons and exploring New Zealand.

Emily Britz
Client Concierge
Client Concierge

Emily is a disciplined person, solid & dependable in her approach.  Her numerous responsibilities over the last 13 years as a Finance & Insurance Manager at Avis, has equipped her with a well-rounded set of skills.  She fulfilled the requirements of this role by being loyal to both company & customers and was awarded several performance excellence awards & achievement certificates.  She has strong organisational skills and loves working in a fast paced environment.  She prides herself that whilst upholding the highest ethical values and demonstrating integrity,she feels passionate about providing excellent customer service at all times. 

She arrived in New Zealand in August 2019 from South Africa with her husband Andrè and daughter Nïlo and they were soon reunited with their two pugs called Pixie & Puxley, who arrived 2 months later.While being an avid book reader, she loves socializing & spending time with her family.

She has a kind heart and are always willing to help.  With a positive attitude and outlook on life, she lives by her personal statement:  Life’s a Journey, Enjoy the Ride! 

Julian Kett
Business Development Manager - Nelson
Business Development Manager - Nelson
Balli Salyan
Property Manager -Botany
Property Manager -Botany

Joining real estate after a successful eight year career in the finance industry and three years project managing residential developments, Balli brings a wealth of knowledge and valuable skills to his role as a Property Manager. Balli finds the greatest reward comes from client satisfaction. Matching the right tenants to properties and giving landlords the peace of mind that their investment is being well managed.

Professionalism, integrity and local knowledge are just some of the attributes that will make your interactions with Balli a success

Ben McKay
Property Manager - Auckland City
Property Manager - Auckland City

 Ben brings an enthusiasm for all things property and people. Carrying an academic background in finance & economics he began his property management career in Hamilton in 2014 and has prospered in the industry ever since. Now serving as one of The Rent Shop’s apartment experts he specialises in Auckland’s CBD and fringe suburbs with a strong knowledge of everything apartment related.

Ben understands that property management is more than coordinating tenancies; he prides himself on providing a tailored and comprehensive approach to helping his clients achieve their individual investment and financial goals. With people being at the centre of the equation Ben recognises that communication and relationships are the focal point of how he operates. Over his time in the industry Ben has put great importance on keeping up with legislation changes and the ever changing market.

 Growing up by the coast Ben has a life long passion for the water and outdoors. Outside of work you’ll find him surfing,running or exploring the outdoors with friends and family.

Blair Botherway
Team Leader - Manukau
Team Leader - Manukau

Blair first entered into the real estate industry whilst studying for a Bachelor of Property at the University of Auckland and since graduating has gone on to gain valuable experience working in both commercial and residential property management in New Zealand and abroad. After spending most of 2017 in London he returned to his home town of Auckland where he is looking forward to building upon the strong service levels set by the The Rent Shop Property Management team.

With over a decade of international hotel experience under his belt, Blair has a true understanding for excellent customer service and places honesty and integrity at the forefront of his attitude towards work. He provides a calm and considered approach when problem solving, and prides himself on going the extra mile to assist clients and tenants achieve positive outcomes.

Outside of the office Blair has a passion for sport and enjoys spending time on the golf course as well as getting out and about amongst the many natural attractions on offer within the Auckland region.

Bridget Wood
Property Manager - Botany
Property Manager - Botany

Bridget brings to her property manager roll an extensive background in customer service, administration and management.

Enthusiastic, hardworking and dedicated, Bridget thrives on the challenge of property management. A goal setter and go-getter she will do her utmost to achieve the best outcome for her landlords and tenants.

A firm believer that good communication and follow through is paramount to getting results, landlords, tenants and tradespeople all agree that she is a great communicator.

In her leisure time Bridget enjoys group fitness classes, walking her dog and spending time with family and friends.

Claire Erceg
Property Manager - Hobsonville
Property Manager - Hobsonville

Claire has joined The Rent Shop team and with her comes the reputable career in property management that she has built over the past 10 years.

Born and raised in West Auckland; Claire has an undeniable knowledge of the location she still calls home. She knows the little details that can help your property rise like none-other. Claire got into property management to follow her interest of the housing industry and the pleasure in helping others. Coming from a close knit family of tradesmen she knows all the in-and-outs of property care and renovations as well as the importance of a well maintained investment.

Claire prides herself in being approachable, honest and a reliable contact who you can depend on for all your property management needs.

In her free time Claire enjoys catching up with friends and family, travelling, concerts and a great cup of coffee.

David Feng
Property Manager - Botany
Property Manager - Botany

David is originally from South of China, he loves helping people, spending time with family and enjoys the diversity of cultures in New Zealand. Now in his fifth year of property management, his clients describe David as a professional and hard working Property Manager.

David brings important skills and knowledge to the role including close attention to detail, good time management & a positive attitude.

If you are looking for an experienced property manager who is willing to go the extra mile for his clients, give David a call and see how he can help you. David will be pleased to help with your property needs.

In his spare time he enjoys swimming, running, travelling with his lovely Korean wife and reading books.

Dominique Boixo
Property Manager - Nelson
Property Manager - Nelson
Emma White
Property Manager -Botany
Property Manager -Botany

Rotorua born, Emma has been in the Property Management & Real Estate Industry since 2005. Having been a tenant and now an owner of an investment property, Emma is experienced and completely understands all aspects of the industry. In Emma’s words: “To me communication is the key to building great, long term relationships with my owners and tenants -along with working with fantastic tradesman, so that any maintenance or work is attended to quickly and efficiently. I want people to feel they can contact me for a chat,advise or help and I want my owners to know that I am doing the best possible job for them. I love that no day is the same and getting out and about meeting people.

I’m a fur baby Mum to my 2 boxers, Leroy & Frankie. In my spare time I like to relax with a glass of wine, or gin with friends and family”.

Ginnette Smythe
Property Manager - Nelson
Property Manager - Nelson
Heather Stevenson
Property Manager - Manukau
Property Manager - Manukau
Jackie Dick
Property Manager - Nelson
Property Manager - Nelson
Jess Ridge
Property Manager - Nelson
Property Manager - Nelson

Jess has built a solid reputation of reliability and perseverance with five years of Management and Training experience and nine years in International Hospitality and Catering.

 

Originally from the UK, Jess has worked in France and most recently the remote outback of Australia where she oversaw the Business Development and led a team in the Employment and housing Services. Eventually moving to Nelson with her Kiwi partner. 

 

Working in challenging environments has allowed Jess to bring with her valuable skills to the Property Management role. She understands the value of investment and thrives on exceeding expectations, client satisfaction and problem solving.

 

Jess is a keen foodie and loves spending time hiking and exploring the outdoors in the beautiful Nelson/Tasman region.

Juli Visagie
Property Manager - Botany
Property Manager - Botany

Juli is originally from South Africa with more than 5 years’experience in the customer relations and sales industry. Prior to Property Management, Juli was an award winning travel agent for a large multi national company.

She is always striving to deliver amazing customer experiences and has a strong believe that success is the result of perfection ,hard work , learning from failure, loyalty and persistence.

Juli finds Property Management highly exciting and knows that no two days are ever the same.

Juli enjoys quality family time as well as exploring all the wonders that New Zealand provides.

Justin Ling
Property Manager - Botany
Property Manager - Botany
Katie Connelly
Property Manager - Dunedin
Property Manager - Dunedin

Katie started with the Rent Shop Dunedin in February 2020,she has a strong & varied customer service background and really enjoys working with people and building strong relationships.

Katie has a background as a Beauty therapist working in high end beauty clinics in Brisbane but decided on a change of pace when returning to New Zealand in 2017 and was working at a busy sports, events and and functions centre as a receptionist and marketing co-coordinator before joining The Rent Shop team.

Katie is excited to start a new career in property management, and is looking forward to the challenge.

In her spare time Katie enjoys spending time with her three children and partner, and loves to get out and about rediscovering the great city of Dunedin.

Katie Sanford
Property Manager - Botany
Property Manager - Botany

Always on the go, Katie has a tireless work ethic and a genuine desire to be the best at what she does. Forthright and honest she will make sure you succeed in achieving your goals.

Katie has been in the Property Management industry since 2009 gaining her NCEA Qualification in Property Management on her way. Winning Property Manager of the Year LPMNZ 2016.

She prides herself on the integrity of her work and the communication on which she builds all her relationships with investors, tenants and tradespersons.

Don't let her youthful appearance fool you.  She has experience and a determination beyond her years. Through her work, she has built a portfolio of loyal property investors who appreciate her approach and philosophy.

Kelsey Walden
Property Manager - Manukau
Property Manager - Manukau

Kelsey has a track record of managing some challenging tenancies and obtaining great outcomes for her landlords.

Since entering the world of property management in 2017 she has gained her level 4 Residential Property Management qualification and hasn’t looked back since.

She believes in providing top service to her Landlords regardless of the number of properties in her portfolio. Kelsey delivers this to her landlords and tenants through open and honest dialogue and an approachable manner. Kelsey has the goal of becoming one of the top Property Managers in Auckland and is prepared to achieve this though hard work and earning a gold standard reputation from her existing and prospective business partners.

Lisa Beale
Property Manager - Dunedin
Property Manager - Dunedin

Lisa has been in property management for 4 years. After almost six years as a personal assistant to two leading real estate agents, it was time for Lisa to use her extensive skill set in a profession that has always held appeal.

Lisa has a vast knowledge of Dunedin property, holds a current real estate licence and is familiar with many homes that are now in the investment arena. Having the ability to recall property detail is a talent that is the envy of many.

Lisa is busy and energetic and is thorough in her approach to issues that may arise and handles tasks with professionalism, always with resolution as the end result.

Away from the office, Lisa is a busy Mum, of three handsome young men who keep her grounded and remind her on a daily basis just how important a home is to the family. She is a proud homeowner and enjoys the challenge of renovating.

Michelle Meiring
Team Leader - Botany
Team Leader - Botany

Michelle has an impressive professional background of over 15 years legal experience in property law followed by a number of years in real estate sales and property management in her native South Africa.

On settling in New Zealand with her husband Wenzel and their three children Michelle was eager to get back into property management, which she has always had a passion for and where better than with the dedicated team of professionals at The Rent Shop!

Michelle is energetic and organized and balances her work by spending quality time with her family. She is looking forward to exploring New Zealand further and her other long term goal is to have her own property investment portfolio.

Miriam Davids
Property Manager - Taranaki
Property Manager - Taranaki

Miriam is originally from South Africa and is passionate about working alongside people, building long lasting relationships and being of service. The word service in her mind means caring - by putting all her positive energies and dedication into protecting and fulfilling the best interests of her clients. 

Before joining The Rent Shop – Taranaki team, Miriam worked as an Operations Manager in the car rental industry. The previous management roles in a fast-paced environment has enabled her to bring her organizational, leadership, interpersonal skills and the ability to listen and talk to people from all walks of life.

She is currently completing her Level 4 Residential Property Management qualification and in her spare time she enjoys cuddling her kitty cat, rock climbing, kayaking, hiking and exploring all New Zealand has to offer with her partner Adam.

Nicholas Raw
Property Manager - Manukau
Property Manager - Manukau

Having relocated to Auckland in 2019 to start a fresh chapter with his Kiwi wife who hails from tiny Great Barrier Island,  this enthusiastic, bright eyed South African set his sights on developing a career in property management. Nick has a specific interest on the compliance aspects to the job especially the new Healthy Homes Standards. His ability to interact with tenants, landlords and fellow colleagues has allowed him to make the most of his role as the relief/junior property manager and learn the ropes from the bottom up.

Previously, Nick studied a Bachelor of Commerce Honours Degree in Management and soon after decided to embark on a completely different route. For six years he worked in the super yachting industry for some of the worlds most accomplished individuals. This adventure allowed him to develop his skills and travel extensively throughout the Mediterranean, Caribbean and US.

Since settling in Auckland, Nick now looks to focus more on his career and personal interests which include making plenty of appearances on the golf course and cricket field.

Nina Bhatia
Property Manager - Manukau
Property Manager - Manukau

Nina has over 15 years customer service experience over a range of industries.; including 9 years ago moving from Christchurch to Auckland to expand her knowledge and experience in hotels in a range of roles.These roles included Building, Property and Hotel management and more recently managing a large Auckland CBD long term residential hostel. After taking time to raise a family, Nina has joined the team at The Rent Shop as a Property Manager. Nina prides herself on her communication and organisational skills.She enjoys building long lasting relationships with both owners and tenants and this is what drives her each and every day.

Paul Chui
Property Manager - Manukau
Property Manager - Manukau

Paul was born in Hong Kong and immigrated to New Zealand in the mid 90s.  He has completed his Diploma in Marketing in 2000 and a Bachelor of Business major in Valuation and Property Management in 2015.  In the past 10 years he has been working diligently in the retail and property industries.  Paul can speak Cantonese and Mandarin.

In his leisure time, Paul enjoys jogging, spending time with his kids and playing pinball machines.

Paul Su
Property Manager - Manukau
Property Manager - Manukau

Paul is hard-working professional who prides himself on building long-lasting relationships, he is highly ethical, responsive and provides customised service to his clients. Heal ways works hard to achieve the best possible outcome for his clients when it comes to property management, no matter what the circumstances.

Paul’s bachelor degree in marketing plus 15+ years’ experience working as real estate salesperson enable him to share his specialised knowledge with his clients. Fluent in English,Mandarin and Cantonese, the multi-cultural background also allows him to be able to communicate with a wider range of potential landlords and tenants.

His personal interests in property investment and being a landlord himself, he understands well the role of being a good property manager and always puts himself in her clients'shoes. 

If you are considering renting your property, or would like advice on any aspect of property management,please feel free to give him a call for some friendly help.

Sandy Van Staden
Property Manager - Nelson
Property Manager - Nelson
Shadi Salehpour
Property Manager - Manukau
Property Manager - Manukau

Passion for property, determination and persistence to protect her reputation as a well-respected and known property manager, with five years property management experience makes Shadi one of the best Property managers in the South Auckland Region.

Shadi doesn’t see property management as a job, but as a career and also a path and foundation to many opportunities in both her work and personal life, because of this Shadi continues to invest in herself and upskill to be current, to have presence and grow with industry standard.

Shadi is a tenacious and hardworking individual who is consistently dedicated and focused on delivering exceptional customer service. Shadi’s honest and upfront personality and her extensive knowledge in the rental market make Shadi well suited to work with investors who have a reasonably large rental portfolios and understand the complexities property investing.

Shadi believes property management is about people, take people away from the equation and there is no property, Shadi understands and appreciates the people she works with on a daily basis, tenants, tradesmen and other industry clients. Her clients benefit not only from her years of experience, but also from her contacts and relationships she has built over the course of her career.

When not at work, Shadi loves spending time with her family, her partner and her two almost teenage boys who look up to her and from time to time, they will accompany her to that Saturday open home to hand out flyers.

Shannon Smith
Property Manager - Dunedin
Property Manager - Dunedin

Having worked in the Property Management industry for the past three years, Shannon is excited to be apart of The Rent Shop Team. With extensive knowledge in Customer Service she enjoys liaising with our owners, tenants and tradespeople on a daily basis. As a homeowner herself, Shannon understands the needs and requirements that property ownership demands; and can address issues that arise in an efficient manner with confidence and ease. Outside of our busy office, Shannon is a proud mother of her two-year-old son who keeps her motivated and active.

Shiva Sharma
Property Manager - Manukau
Property Manager - Manukau

Shiva is originally from Fiji Islands and raised in New Zealand.Coming from a people management background in retail and I.T, Shiva found property management to be the most thrilling and rewarding career for him.After several years in property management; Shiva is described as a prompt communicator and a result driven individual.

Shiva enjoys establishing professional relationships with clients and achieving optimal results for all stakeholders, whether it be the best quality outcome for maintenance jobs, tenant selection or achieving optimal rent roll, he strives for 100% all the time.

In his spare time he likes to cook and go to the gym

Suzanne Peters
Property Manager - Taranaki
Property Manager - Taranaki

2016 Rented Award for Lowest Rent Arrears

Suzanne started as a Property Manager in the New Plymouth office at the beginning of December 2013. She brings with her a very positive and can-do attitude. Prior to this, Suzanne had been working under the Rented.org.nz umbrella for a year and a half developing and defining her wealth of knowledge within the Property Management industry.

Suzanne holds a Bachelor of Business Studies degree majoring in Marketing Communication. This gives her the edge to be able to really market your property well and with high professional standards.

Born and bred in Taranaki, Suzanne lives locally with her husband Trent who is a qualified Builder and daughters Eva & Ruby. Some of Suzanne’s passions include baking, fishing and lots of time with her girls. Suzanne and Trent are currently refurbishing their own home putting Trent’s skills to great use!

For free rental appraisals, any questions, queries or advice feel free to contact Suzanne on the given details at any time at all. She looks forward to meeting you soon.

Click here to get Suzanne to contact you about managing your property today.

Terry Kerr
Property Manager - Auckland City
Property Manager - Auckland City

Terry joined The Rent Shop in 2019 as a Property Manager based in the city office.

 

He has an extensive background in customer service roles, including several years in Property Management, alongside varying sales and managerial roles.

 

This means that Terry has an in-depth understanding, and a wealth of knowledge pertaining to owning a property and managing the client relationship. Terry is solutions orientated and enjoys building relationships with owners and tenants,always working to do his best to ensure that everything runs smoothly.

 

Outside of work, Terry enjoys getting out on his motorcycle, spontaneous trips to Waiheke (mainly to visit the wineries), camping and putting in some hard work in the garden.

Yao Hou
Property Manager - Botany
Property Manager - Botany

Yao Hou is a motivated, customer oriented individual who is passionate in delivering property management service at his best.  Yao is best described as warm, caring, energetic, enthusiastic and always committed to working hard to make sure he achieves your desired outcome.

Yao is experienced in property Investment, Management and Residential Sales, selling nearly 80 properties in Auckland City over the past five years.

What sets Yao Hou apart is his warm personality, a can-do attitude and strong negotiation skills.  He continuously provides excellent customer service and builds strong and trusting relationships with his clients and it is truly his strength to business success.

Fluent in English, Mandarin and Taiwanese, the multi-cultural background also allows Yao Hou to be able to communicate with a wider range of potential clients.

Together with his positive attitude, keeping clients informed, strong time management and negotiation skills, Yao is truly the property manager you are looking for.

Brianna Hubber
First Impressions - Botany
First Impressions - Botany

Brianna is the bright and friendly face you see at our Botany office, she is always happy to help and works hard to keep things running smoothly for you and our property managers.

Brianna’s previous history working in customer focused roles makes her a perfect fit to help you with anything you may need.

Outside of reception you will find Brianna spending her time taking photographs, participating in online team games and tending to her cat’s Instagram page.

Cassie O'Connor
Finance Manager - Nelson
Finance Manager - Nelson
Catherine McCarthy
First Impressions - Manukau
First Impressions - Manukau

After working for 10 years in the property sector, Catherine now finds herself assisting the team at our Manukau office meeting your daily needs.

Catherine’s determination to provide top tier service with a friendly positive outlook allows her to ensure she provides the team with a constant base of support.

When not greeting and assisting you daily, Catherine spends her time at home by the beach with her fur babies and travelling.

Jan Mincher
Trust Account Manager
Trust Account Manager

Jan has the huge job of looking after our accounts. Jan makes sure that the trust account is in line, that all of our creditors are paid and that the rent flows through to you, the owner.

Janine Ridings
Executive Assistant to Geoff Lovegrove
Executive Assistant to Geoff Lovegrove
Kellie Smith
Credit Control
Credit Control

Kellie joined our Credit Control team after a year off as she couldn’t stay away from the industry! After spending 4 previous years in the industry at the front desk and assisting a Property Manager with arrears,property inspections, viewings and all things admin she believes she has a good knowledge of all things Property Management.

Kellie is currently completing her qualification in Residential Property Management (level 4) where she hopes to gain and further her knowledge in her current role as well as gaining knowledge of other roles within the industry.

In her spare time she practices her negotiation skills on her young son and husband as well as spending time with her friends and family taking bush walks and trips to the beach.

Kirsten Gianone
Administrator - Dunedin
Administrator - Dunedin
Lilly Adams
Operations Administrator
Operations Administrator

After traveling and living abroad for a few years Lilly has settled back into life back in Auckland. After many years working in Customer Excellence, Lilly has joined the Rent Shop Team looking for new and exciting challenges while still putting those skills to good use.

When she’s not in the office you will find Lilly baking, traveling or tucked up into a good book

Monique Trudel
Administrator - Dunedin
Administrator - Dunedin

Monique has been in the Property Management industry for just over two years. She has a B.Design which shows her creative side along with organisational skills within her role.Monique always ensures customer service is at a high for their tenants, owners and creditors.

In her spare time, she likes to put her design ideas into her home renovations, bringing her ideas to life.

Sumer Curtis
Receptionist - Nelson
Receptionist - Nelson
Sunil Singh
Credit Control Manager
Credit Control Manager

Sunil is avery calm and composed person with positive attitude. He has developed a matureand responsible approach to any task he is presented with. He is an MBAgraduate and has always been very passionate to learn and excel in propertyindustry. He loves travelling, playing basketball and spending time with familyand friends.