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Our Services

Owning and maintaining a property is a specialised business. Whether you’re an experienced property investor or just thinking about buying we offer a number of services that will help you with your investments. Be it finding a tenant, managing the property or buying/selling our team has over 30 years experience in the industry. We offer:

Comprehensive reference checks

All prospective tenants are subject to thorough credit checks through Veda Advantage. Veda Advantage has built a solid reputation for having the largest database in New Zealand. This tenancy service gives greater assurance when making letting decisions. We also use our own tenancy agreements, which give our landlords a stronger position in the event of tenancy difficulties.

Monitored rent payments

Rent payments are carefully monitored and arrears are followed up diligently at all times. We enjoy an excellent reputation with the Tenancy Tribunal and our knowledge of the legislation helps us to minimise rent loss.

Prompt landlord payments

All income and expenditure is recorded on our in house computer system. A monthly statement of account is provided. We pay our landlords at the beginning of each month by direct credit or cheque and provide a detailed monthly statement showing all transactions and rent status. We provide a mid month payment on request.

Cost effective repairs and maintenance

Price, quality of work, and efficiency are the key factors we strive to achieve. In accordance with your instructions we usually use owner operator trades people and prefer to work on a quotation basis. Our volume of work enables us to provide a cost effective service. We are happy to arrange and supervise refurbishments and renovations.

Bond collection and control

Bonds are legally required to be paid to the Ministry of Housing within 23 working days of receipt. We collect 3-4 weeks bond and 1-2 weeks rent in advance at tenancy commencement. We also carry out a thorough status report, which we refer back to following an end of tenancy inspection. Fair deductions are made where they are appropriate.

Internal property inspections

In addition to a thorough status report at the commencement and termination of a tenancy, we carry out internal inspections of your property approximately every twelve weeks. We send you a copy of the report with our comments and recommendations. These frequent inspections we believe are essential for quality property management.

Fulfilling legislative requirements

Residential landlords face a legislative minefield. While the Residential Tenancies Act 1986 is our main legal reference, consideration and awareness of other Acts is also important. These include: The Race Relations Act, The Fair Trading Act, the Commerce Act, The Real Estate Agents 1976 Act, The Swimming Pool Act and The Building Act. We endeavour to consider and observe relevant requirements, as they are appropriate to your tenancy and property.

Land rates, insurance and mortgage payments

These accounts can all be paid by our company on your behalf on request.

Water rates

Are payable by the tenant on a user pays basis on all tenancy agreements. The main requirement is that each dwelling must be separately metered.

Investment news

Investment News is included in our communications. We keep you informed of current market trends and changes to legislation, together with other informative news and advice about property, and the property market. We call it as we see it and our landlords really enjoy it.

Communication

Arguably the most important thing we do. At The Rent Shop we recognise that property management requires our clear understanding of the agents duties and responsibilities and your requirements. We undertake to report and receive instructions, via this communication channel, as a matter of priority.

Our aim is for you to become our client for life in all your property matters. We expect to achieve this by exceeding your expectations of our service, making your business with us enjoyable and showing you we believe that people come first. Whether looking at buying, selling, renting or any other real estate matter you only need to contact us.

If you need further assistance while looking to rent or renting your property, please contact us.